Refund Policy – Elite

1. Order Inspection & Returns

At Elite, your satisfaction is our priority.

You may inspect your order upon delivery. If you are not satisfied with the order, you may refuse it at the time of delivery and only pay the shipping fees.

Once the order has been accepted and received, refunds are not available. However, eligible items may be exchanged according to the policy below.

2. Exchange Policy

You may exchange an item for a different size, color, or model, subject to stock availability.

To be eligible for an exchange:

• The item must be unused and in its original condition.
• All original tags and packaging must remain attached.
• The exchange request must be submitted within 3 days of receiving the order.
• The customer is responsible for any additional shipping fees related to the exchange.

3. Non-Returnable & Non-Exchangeable Items

The following items cannot be returned or exchanged:

• Items that have been used, worn, washed, or damaged after delivery.
• Custom-made or personalized items.
• Items returned without their original tags or packaging.

4. How to Request an Exchange

To request an exchange, please contact us through our official Facebook page:

📲 Facebook: Elite

Please provide your order number, the item you would like to exchange, and the requested size, color, or model.

Thank you for shopping with Elite. We are committed to providing you with high-quality products and the best possible shopping experience